Timpanogos Regional Hospital is one of only 18 hospitals in Utah to achieve the 2016 HealthInsight Quality Award. The Utah County hospital was selected among 55 acute care and specialty hospitals statewide for demonstrating high-quality patient care and a commitment to improving health care. This is the second consecutive year that Timpanogos Regional Hospital has earned this award.
HealthInsight recognized hospitals in Utah for meeting or exceeding quality care measures, ensuring patient satisfaction and reducing readmission rates. Patient involvement in care continues to be a focus nationally and the award reflects that, by focusing heavily towards the national survey of patients' experience of hospital care. Research has shown that high performance in the area of patient satisfaction goes hand-in-hand with excellent clinical care.
“Quality patient care is our number one priority at Timpanogos Regional Hospital, and our physicians, nurses and support staff members are honored to be recognized for their efforts in this area,” says Kimball Anderson, CEO at Timpanogos Regional Hospital. “Our goal is to ensure that every patient treated at our hospital is provided exceptional medical care and feels safe. The fact that we’ve earned the HealthInsight Quality Award twice in a row demonstrates that we’re meeting our objectives.”
The 2016 HealthInsight Quality Award recognizes hospitals for demonstrating high-quality health care and excellence in performance on a combination of publicly reported Centers for Medicare & Medicaid Services inpatient and outpatient process of care measures, patients’ perception of care measures (HCAHPS) and 30-day hospital-wide readmissions (HWR). Measures represented in the Quality Award are based on Hospital Compare data from the time period 10/1/2014 to 9/30/2015 for the process of care and HCAHPS measures, and 7/1/2014 and 6/30/2015 for HWR.
HealthInsight is a nonprofit, community-based collaborative working to improve health for patients and healthcare for providers. Its award program was launched in 2004 to promote transparency in health care. Each year the organization recognizes hospitals, nursing homes and physician offices that consistently deliver high-quality patient care according to evidence-based measures. HealthInsight also aims to help patients become more active and informed participants in their health care.
"We are pleased to recognize these outstanding hospitals that continue to improve their quality of care year after year,” said Juliana Preston, executive director, HealthInsight Utah. “Continuing to include patients’ perception of care in the award criteria allows us to reward a more complete picture of ‘quality’ health care at large and small hospitals throughout the state.”
The hospital quality data is available by visiting hospitalcompare.hhs.gov or medicare.gov and selecting Compare Hospitals in Your Area at or by calling 1-800-MEDICARE (1-800-633-4227). Learn more at healthinsight.org.